Effective Date: 10-12-2025
Ignou Store is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use the Ignou Store mobile application. Please read this policy carefully. If you do not agree with the terms of this Privacy Policy, please do not use the App.
1. Information We Collect
We may collect the following types of information:
a. Personal Information
- Full Name
- Email Address
- Mobile Number
- Shipping Address
- Account login details
b. Payment Information
Payments are processed securely through third-party payment gateways such as Razorpay. We do not store any debit/credit card details, UPI IDs, or net banking credentials on our servers.
c. Automatically Collected Information
- Device information (model, OS version)
- App usage behavior
- Crash reports and diagnostic data
2. How We Use Your Information
We use your information for the following purposes:
- To process and fulfill your orders
- To provide customer support
- To improve app performance and user experience
- To send important service-related notifications
- To detect and prevent fraud or abuse
- To comply with legal obligations
3. Sharing of Your Information
We do not sell, rent, or trade your personal information. Your data may be shared only with:
- Payment service providers for transaction processing
- Delivery partners for order fulfillment
- Government or legal authorities when required by law
4. Data Security
We implement appropriate technical and organizational security measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure.
5. Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required or permitted by law.
6. Children’s Privacy
The Ignou Store App is not intended for children under the age of 13. We do not knowingly collect personal information from children. If we become aware that such information has been collected, we will take immediate steps to delete it.
7. Your Privacy Rights
You have the right to:
- Access your personal data
- Request correction of inaccurate data
- Request deletion of your account and personal data
- Withdraw consent for promotional communications
You may exercise these rights by contacting us using the information below.
8. Third-Party Links and Services
The App may contain links to third-party websites or services. We are not responsible for the privacy practices of those third parties. We recommend reviewing their privacy policies.
9. Changes to This Privacy Policy
We reserve the right to update this Privacy Policy at any time. Any changes will be effective immediately upon posting the updated policy in the App or on our website. Continued use of the App constitutes acceptance of the revised policy.
10. Contact Us
If you have any questions about this Privacy Policy or our data practices, you may contact us at:
📧 Email: latestjobhub@yahoo.com
📍 Country: India
📱 App Name: Ignou Store
